Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm having the same issue and the tech advisor on the phone doesn't seem to have any clue. Were you able to resolve this somehow?
Anyone else find the app useless when it comes to tracking orders, adding a new account and updating account information?
Ee keeps sending me threats about mu router. I sent this back weeks ago and they still keep saying i will get a £85 charge. I have post office recipt to prove it. I am getting really **bleep**ed of i am on holiday and it's spoiling it. Not happy
Can I get rid of my house phone but keep my broadband to reduce the cost?
How do I move over to the new EE FOR MY PHONE AND BROADBAND
I’ve had my Broadband + Landline and two Mobiles with EE for many years and I’ve never been able to link my accounts together. The new My App gave me hope having the facility to ‘link accounts’, but alas, it’s a complete failure. The majority of th...
Hello, how do I select gaming mode in the EE app. I can’t find the option.
Ok so my move from BT to EE hasn't gone well (I'll do both post about that). but here's a very horrible bug with the EE SmartHub plus and Smart WiFi extenders (and I can reproduce it at well, but support don't give a dam and aren't interested)Setup :...
Only getting 800-900mbps download over wifi near the routerIn the router status page, wan link speed specifies 1000. I would expect this to be 2500 to be able to support the 1.6gbps service?The EE guide did not replace my ONT from my BT900 install, i...
Where can I view my statement
