08-05-2024 04:27 PM
I've received a text saying a bill is ready, checked the "manage" section on the app but it just shows all the things I can buy with no account & billing as said by the community?
Is it something so simple I am being stupid ?
TYIA
Solved! See the answer below or view the solution in context.
08-05-2024 06:00 PM
I AM SO STUPID ! Haha my email is a gmail/Google mail account
Put in Googlemail instead of Gmail and it's worked...... I'm going to hide now thank you for assisting everyone.
08-05-2024 04:32 PM
Have you linked your BB to your MyEE a/c?
08-05-2024 05:24 PM
I've tried that, it says its already registered on a different account?
I've only used this one to do everything, I also checked for MyEE but it jeeps showing the normal EE app?
08-05-2024 05:47 PM
Hi @AshleyRP Did you provide a different email address when the order for EE broadband was being placed? If you did then that's likely to be your EE ID.
Neil
08-05-2024 05:56 PM
Hi Neil-O
I only have 1 which I am puzzled as to why it's not working
08-05-2024 06:00 PM
I AM SO STUPID ! Haha my email is a gmail/Google mail account
Put in Googlemail instead of Gmail and it's worked...... I'm going to hide now thank you for assisting everyone.
08-05-2024 07:15 PM
@AshleyRP don't worry it's easily done, I'm glad you figured it out.
Neil