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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51574 Views
  • 78 replies
  • 28 Helpful

Warranty coverage

Does warranty cover a faulty charging plug? My TCL devices doesn't charge very well using a different make of plug.  The device charges extremerly slow. If I wiggle the USB connection it will charge but again only slowly.I have had my device for just...

Imusic

I have a problem logging in to my imusic now having been send a new device 

HarryOx by • Explorer
  • 291 Views
  • 3 replies
  • 0 Helpful

WiFi calling

Hi, I've just recently joined EE on SIM only, I was previously with Vodafone, I work offshore so only have WiFi but when I was with VF WiFi calling worked perfectly, I have the same phone but with EE WiFi calling doesn't work .. it's enabled in setti...

pokbhoy by • Investigator
  • 370 Views
  • 6 replies
  • 1 Helpful

Resolved! Stolen tablet

Last night I had my tablet stolen from the car. I need it to be disabled immediately. Is there anyone who can do it please. 

Mamble by • Explorer
  • 345 Views
  • 3 replies
  • 3 Helpful

Motorola neo not connecting to android auto

HiAnyone had issues with the Motorola new 30 not working when connected to android auto? Other phones work with my car and i have tried my phone in other cars and doesn't work there either. Latest version of android auto installed. Cable allows for d...

Simo71 by • Explorer
  • 337 Views
  • 2 replies
  • 0 Helpful

Screenshot on Samsung A32 5G

Hi  Can anyone advise me please.  I have recently bought a Samsung A32 5G phone and cannot take screenshots.  I have tried the 2 methods in You Tube video's but struggle to press the power and volume button simultaneously and have not got the palm sw...

JER21 by • Explorer
  • 1866 Views
  • 5 replies
  • 0 Helpful

Resolved! Pixel watch with OnePlus phone?

Hi I’ve got a OnePlus handset which I’m happy with and recently got a pixel watch LTEtried to add the esim for the watch and it added to the account, but the sim never activated on the watchcalled 150, after 30 minutes the guy told me the Pixel watch...

Peaceful by • Investigator
  • 909 Views
  • 13 replies
  • 3 Helpful
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