Imusic

[HarryOx]

I have a problem logging in to my imusic now having been send a new device

[Christopher_G]

Hi @HarryOx 

Welcome to the community.

Is it Apple Music that you're trying to log into? What does the error message say when you try?

Chris

[HarryOx]

Hi mate, 

It says that I have another subscription with this Apple ID. 

Iv logged into my icloud with the same details and I just cannot get into 
the Imusic. 

Please help 

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[Mod edit: Removed signature with personal information]

[Christopher_G]

OK, thanks @HarryOx 

If you speak to our Mobile Care team, they'll be able to check everything from our side for you.

Chris