Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Mobile data at zero despite having unlimited data

My data allowance is 5GB. It has been turned off as it says I have reached limit and refreshes in 8 days but I have unlimited data with no refresh date. How would I get data back?

Resolved! Data disappeared

my husband is gifted me 2 times data both time it's disappeared

No 4 or 5g signal

Hi I seem to have lost 4 &5g ?? Please advise

Data has disappeared

Can anyone help?

Re: Data

How can't I go on Internet or add unlimited data to my account

Can’t load Ann Summers

I can’t load, what I can only presume is because they are adult web pages, ie In my case, Ann Summers. I have checked the age restrictions etc on my iphone, everything is allowed. I have also checked on my ee account, again no restrictions. can anyon...

Reduced data allowance

Hi. I think my data allowance has been reduced since starting my contract. Is there any way of finding out for sure?

Data Gifting not working on My EE iPhone app

Hi, I have been trying all day to gift some of my data to my dad's phone. I can access the data gifting page on my EE app, but every time I click "gift data" with a selected amount, I'm stuck with a notification stating: "Gifting failed. Something we...

Carribean cruise

Could you tell me if there’s a data card that can be used in the Caribbean please

Data disappeared

This is the second time this has happened now. I checked my ee app the other day and I had 9/10GB left. I went out this morning and had a text saying all my data has been used, then after that text I then had my warning 80% text so I didn’t even know...