Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

URGENT - Gifting data to friends for Xmas

HelloI was thinking I'd like to share my excess mobile data to friends for Christmas instead of a silly present.Is it possible to send multiple friends data to their phones? If so please share the steps here.Desperate to find out as I've been googlin...

Add family member to pack

How do I add my son to my pack so I can gift him data when he runs out? Or is it possible to gift data from my phone to his without adding him onto my pack?

Mobile internet

Why do I get a "no internet connection" when I am away from home outside when I still have nearly 5Gb unused

can’t use data roaming in EU

hello, i need help as i bought a 30 day sim to use in the uk and eh, however before i left the uk i forgot to on data roaming. i can’t use the data now in amsterdam. please help. i can’t see to find the chat button to message an EE staff

Mb check

How to check my remaining data

Mobile data

Hey

Resolved! Double Data

Had a text message from EE saying that they are offering double data free of charge but that t&cs apply. There is no link to the t&cs and the only ones I can find on the ee website relate to a double data Christmas offer or sim deal from 2021.There i...

Military personnel in the Falkland Islands

Hi, My husband is shortly deploying to the Falkland Islands for six months and I just wondered if anybody can clarify roaming etc. Will he be able to imessage/whatsapp/facetime without charge or will he need to pay extra? Thanks in advance

Resolved! Re: Phone shows strong 4G connection but doesn't have internet connection

Same issue, I run dual sims Three and EE and both sims display 4G, 4G+ & 5G between 1 and full reception and currently EE has no Internet when Three does. Having just moved one business sim to EE for additional network coverage I'm pretty disappointe...

Re: Welcome to new EE

I'm an EE customer, I ditched BT several years ago, so this merging of BT and EE is making me feel a little uncomfortable if I'm being truly honest. I regularly do speed test checks and I have noticed since this "launch" that my speeds on 4g mobile b...