Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 136170 Views
  • 49 replies
  • 20 Helpful

Data

Plenty of Data but as soon as i am away from my home Internet my phone may as well be off as i have no Data.

Removing content lock

On PayGI've been checking the content unlock website for a while now, service is never available no matter the device or browserPreviously had a contract, had no content filters, now it's been reset and I'd like for it to be unlocked againCan I reall...

Cking123 by Contributor
  • 315 Views
  • 1 replies
  • 0 Helpful

Roaming with unlimited data

Hi My contract is unlimited data and roaming abroad, i understand that there is a 50gb fair usage policy which is fine...but how do you check how much data you have used?The reason i ask is because when i try to check on the app or website..it says d...

Sean10 by Investigator
  • 451 Views
  • 3 replies
  • 0 Helpful

Phone upgraded and no data

I recently upgraded my phone to a sim only contract. Yesterday i still had a lot of my 45gb contract, it’s upgraded today to my 20gb contract but the app is saying I have 0 data left and will refresh in 29 days. I haven’t used the 25gb and now I’ll b...

Jamie9719 by Investigator
  • 252 Views
  • 5 replies
  • 0 Helpful

Data add on

I ran out of data and I try to add on data, I have enough money in the account to  buy whatever I need but always says error  

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Mako03 by Visitor
  • 209 Views
  • 1 replies
  • 0 Helpful

data gone!

I don't use much data - I have 3GB per month and it always lasts no problem. Three days after the refresh I got the 80% warning - twenty minutes later, yes twenty minutes - the 100%. What's that about? Anybody have similar?

Unlimited data for one month

I received a text saying I could unlimited data for a month from my birthday, 20th January. As advised, I texted Yes to 1216 but received a message saying that the text could not be sent. Any suggestions? 

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Baldric8 by Investigator
  • 311 Views
  • 9 replies
  • 0 Helpful