Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, since going onto the new digital home phone (which goes into the back of the router) my extension upstairs doesn't show any caller id which isn't very good as we get lots of scam calls. The phone downstairs which is plugged into the back of the r...
I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere. I need this to log in to the ee app. The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwor...
Can anyone give me any information about how I can turn off the broadband in the childrens rooms please
Hi all, I have the 1.6gbs package and i havent been able to access wifi controls (or wifi enhancer) for a while now. i find this quite strange considering im paying 69.99 a month for features we cannot use? I have cleared my app cache/data and reinst...
I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...
Hi there, how would I go about setting up a PTR (reverse dns) record on my EE Fibre Broadband? I am hosting a mail service on my IP address, and need to set up the PTR record at (IP).in-addr.arpa to allow emails to pass to larger providers like Yahoo...
I need my account number to register my EE broadband account, but all the instructions are circular - to get the account number, I need to sign in, but to sign in, I need my account number. The EE website says the number is ‘easy to find’ - just log ...
I concur that the EE hub is VERY naïve! I cite the following functionality examples:* Firewall by default is ON , there is seemingly no option to turn it OFF - even momentarily - to test issues ?* Wifi channels on 2.4 GHz can only be set to "Smart" ...
Looking to come back to EE or home broadband, I have a Linksys mesh network and Vigor modem serving that - never did use the ISP modem router as it does not have bridge mode. I understand that the EE modem router doesn't either, but can EE supply my ...
Is there a way I can find out if EE / BT have received the equipment that I returned due to being mis-sold a broadband package, as I wanted to take advantage of the New EE.And as I found out the 1.6Gb isn't an option under New EE, because at the mome...
