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Setting a PTR record

Arzumify
Investigator
Investigator

Hi there, how would I go about setting up a PTR (reverse dns) record on my EE Fibre Broadband? I am hosting a mail service on my IP address, and need to set up the PTR record at (IP).in-addr.arpa to allow emails to pass to larger providers like Yahoo Mail.

5 REPLIES 5
Mustrum
EE Community Star
EE Community Star

@Arzumify   I don't think that is something that EE offers. If you are on Home Broadband your IP address will be dynamic and change every now and then.

If you are on Business Broadband with a static IP, you would need to get in touch with EE Business Broadband Support, it is not something that can be done on here.

XRaySpeX
EE Community Star
EE Community Star

You'll need to consult your domain host on that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I'm not using a domain host. I'm using a server on my local EE network.

Unfortunate. I'll try asking EE support first, and if that doesn't work, I'll try using an alternative service.

XRaySpeX
EE Community Star
EE Community Star

I mean for the domain of the email addy that that you are serving.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)