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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8492 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18764 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 36334 Views
  • 49 replies
  • 11 Helpful

Mobile bill

hello, I closed the contract, I paid the subscription for the last month, but now I have to pay £348, I don't understand why

Mental health

Good morning trigger warning I don’t particularly want to speak to someone over the phone as live chat isn’t available my phone line has been suspended and I’m currently going through severe mental health issues due financial difficulties as jobs I’v...

flex

why do you have to phone up to overpay on the flex account? i can pay anytime on my plan come on EE its got to be simple to allow this

PETEUK by • Visitor
  • 244 Views
  • 1 replies
  • 1 Helpful

Billing

Hi, I’ve just had a mobile bill for over £200 when I looked into it my sons phone number is getting charged huge amounts for Sony App Store. Another £68 has been charged already for Januarys bill. My son doesn’t have any Sony products and hasn’t agre...

Nic111 by • Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful
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