Billing

[Nic111]

Hi, I’ve just had a mobile bill for over £200 when I looked into it my sons phone number is getting charged huge amounts for Sony App Store. Another £68 has been charged already for Januarys bill. My son doesn’t have any Sony products and hasn’t agreed these payments. How can I stop these and get a refund?

Thanks. 

[Leanne_T]

Hi @Nic111 

Thanks for coming here. 

Does your son have a PlayStation and purchased anything in the app using his mobile? 

You can find full details on third party charges on our Third Party Phone Bill Charges, Help page. 

Leanne.