Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We upgraded our a/c on 9th Feb 2024, After engineer fitted new equipment and got our new fibre up and running in living room which was good.We then looked at linking up our office in other side of bungalow and wifi wasnt reaching. So existing plug in...
Hello everyone,I ordered FTTP at the start of March and due to the external work being unable to get at the duct next to my bungalow (due to the company who did my path covering the duct with resin even though I told them not to)Anyway survey was boo...
Hi all,I am trying to replace my Smart Hub 2 with a TP-Link Archer AX55.EE tell me that the connection type is Dynamic IP, I have then specified the MAC Address as the same on the back of my SH2. However the AX55 will not connect to the Internet.I ha...
I have just been shovelled across from BT and my service seems to be called "All rounder: Fibre 50". This does not appear at all anywhere on the EE website or anywhere that Google can find. I have no idea what the service actually is. The website is ...
EE have suggested I make another account with my husbands email address as our old BT account was in his name and I was trying to access my EE account on my app which is registered to ME …. So I’ve got 3 family phone accounts on my app and have to ac...
I moved to new EE/BT for fibre and kept same BT Guardian landline and number. All worked well until yesterday. Now only get 'engaged' tone when trying to use landline. Still receive incoming calls. Line into house has been checked and is OK. Hav...
Has anyone else experienced issues when they open the EE app and try to test the broadband speed. I have been experiencing an issue where I can open the app see my router as working and connected and as soon as I press the test my speed button. The r...
My WiFi box was working fine until about 9.30am and since then it's flashed green and is giving me no connection at all, is it just a matter of waiting or is there something I can do to fix this issue?
Hi I’ve recently got wifi with Ee and can’t access wifi controls
My Smart Hybrid connect is not working
