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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 133854 Views
  • 49 replies
  • 20 Helpful

Data roll-over

Just wondering why EE does not roll over data on pay monthly contracts, we pay for data in over contracts along with calls and messages but its never rolled over, yet they can increase the price every year (API) for no real reason as the cost of call...

uzie_22 by • Visitor
  • 607 Views
  • 2 replies
  • 0 Helpful

Data used

Why has data came of my monthly when I have not left the house and have Wi-Fi 

Anngibbo by • Visitor
  • 473 Views
  • 1 replies
  • 3 Helpful

EE Mini mobile

My mini mobile device is unlocked i placed a smarty sim card in which is activated and getting nothing happening just all the lights on but no wifi still was told to go to 192.168.-.- and so on but stil canot get into my ee box to set it up !!

Whatapp

My EE number is said to be violating the WhatsApp commercial Policy.I need my WhatsApp and number working .Help please

Resolved! Gifted data limit from 160Gb sim

Hi,Could someone please clarify how much data can be gifted from a 160Gb sim plan.Is it a percentage or a maximum amount?Thanks

Miggs207 by • Explorer
  • 672 Views
  • 6 replies
  • 2 Helpful

Using tethering with unlimited data

I have unlimited data on my phone plan, i like to tether my phone to my PC because the wifi where i live is pretty terrible. I got a message recently saying that Ive used up all the data i can gift to others, but i should have unlimited data and i wa...

Resolved! 4G not working on iphone 11

Hi, i have got a new sim and everything works fine expect data. i have tried content restrictions to moderate. Not sure how to turn it off. I couldn’t find any option in the app to it off. i have tried resetting the network setting. any more suggesti...

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