Whatapp

chiefdougie4
Explorer

My EE number is said to be violating the WhatsApp commercial Policy.

I need my WhatsApp and number working .

Help please

3 REPLIES 3
bristolian
Legend
Legend

What do you mean by "violating the commercial policy"?

 

This sounds like something you should be enquiring of WhatsApp, not EE.

chiefdougie4
Explorer

My number cannot access Whatsapp 

What could be wrong

@chiefdougie4 It could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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