Mobile internet and network issue

[Gurjarsanjay69]

Sometimes the internet is not working like in a day 10-15 times,automatically internet speed getting fully low,even can’t connect whatapp.

[Leanne_T]

Hi @Gurjarsanjay69

Thanks for coming here. 

What device are you using? 

Can you make calls and send texts when the internet is not working?

Leanne 🙂

[Gurjarsanjay69]

Iphone13 pro max

[Gurjarsanjay69]

Iphone 13 pro max

[Leanne_T]

Thanks @Gurjarsanjay69

Are you connected to WiFi when this happens?

Can you still make calls and send texts?

Leanne.

[Gurjarsanjay69]

On moniker network 

[Gurjarsanjay69]

Sorry mobile network 

[Leanne_T]

Thanks @Gurjarsanjay69

Do we have any signal issues showing on the EE Coverage & Network Status Checker, for your area?

Thanks. 

Leanne.

[bristolian]

Can you make voice calls when your mobile data connection has problems?