If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I bought a new PAYG SIM with £10 top up almost a week ago. The leaflet says the £10 top up will be applied within 2 days but I checked my balance today and still £0. Do I need to do anything else?
I am currently in Papua New Guinea.. My EE Sim card was working perfectly fine when data roaming was switched on now it has suddenly stopped working and I need it to get back on as I use my ee number abroad for banking purposes
Hi, my pack didn’t automatically renew last night for despite having the funds in my account so I had to select the same pack again. My rollover data didn’t rollover though. It was around 50GB. Any suggestions?
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi, I have recently got a new sim after ditching sky, transferred my old number, got a confirmation that my old number has been sucessfully transferred.The issue I have is that while i was ordering the sim i also purchased a pack, this payment went o...
Hi I have £30 credit can I get a subscription pack using that credit.
My wife and I both have PAYG phones. Hers is a very basic Alcatel, hers show 4g connection. I have just bought a new phone a Samsung Galaxy A15. Mine doesn't show any option for 4g. Connections-mobile networks, shows LTE/3g/2g (auto connect), 3g/2g (...
Im trying to pay for a pack but it keeps telling me error but i have enough on my card, i am currently in a different country but ive been able to do it before. ANY HELP?
My pay as you go hasn’t been used in UK since September 2023. I have tried, but failed, to top up by using a voucher number today. Please help me. Thank you.
