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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8303 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18484 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35852 Views
  • 49 replies
  • 11 Helpful

Account

Hi all I'm trying to access my account for my plan details all I get is app going round in circles 

Resolved! Pls my name is not ingrid

I have change my name by deed poll ***** ******* Why have you still have another name on here  When u suppose to only using my deed poll name  ******** Foolishness   [Mod edit: Please do not share personal details as your posts are visible to the pub...

Resolved! Can I add Entertainment Plan to an existing plan?

Hi all, this is 1st time I've used community so apologies in advance if I post in the wrong way or something.I am currently in the middle of a plan which is SIM only (as I didn't upgrade my phone this time after paying it off) and I'm thinking of get...

Card payments

My card payment for my plan didn’t go through and when I click manage it says I don’t have any cards registered. How do I add my card 

Been charged twice when I upgraded

hijust paid for upgrading and had to pay additional upfront fee during to early upgrade. However I’ve been charged twice! I’m worried about the additional fees on my card. Can you advise? 

Jess775 by • Visitor
  • 142 Views
  • 1 replies
  • 0 Helpful
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