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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8298 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18473 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35843 Views
  • 49 replies
  • 11 Helpful

End of contract

I came to the end of my contract 2 months ago, at the end of every other mobile contract I've had the price auto drops as you've paid off the device, this has not happened with EE, do I have to go through the pain in the **bleep** process of switchin...

Family returning to UK

Hi folks,We are about to return to UK after many years abroad and am told that EE is the best network for the area in Scotland where we are settling initially.I am looking for guidance as to a family product that will serve 2 x Sim Only Android Phone...

Resolved! End a contract

Hi, all I want to do is end a contract, do I need to call to do this or can I do it on the app. Thanks in advance

Upgrade

Im due an upgrade but dont want a new phone. Can I now just go for sim only contract? As this would be cheaper for me plus can I keepsame number! thank you

SianJ75 by • Investigator
  • 331 Views
  • 5 replies
  • 0 Helpful

Resolved! Change bank details

I need to change the bank account my direct debit comes out of but it won’t let me do this online and I no longer know how to actually speak to someone xx

VickyMus by • Visitor
  • 2191 Views
  • 4 replies
  • 4 Helpful

Roaming

Please take roaming off my account. I used from 14/07/23 to 05/08/2023. Bill £15.00. Thanks

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