Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 136027 Views
  • 49 replies
  • 20 Helpful

Data roaming

Hello currently abroad in Italy unable to call on 150 which normally works abroad and need to use data roaming to survive and get around, data stopped late yesterday evening and needed a cab was a huge struggle, luckily a local assisted but I have pr...

Yuso by • Visitor
  • 339 Views
  • 2 replies
  • 2 Helpful

Resolved! Is it possible to downgrade my data allocation?

My contract ends in September if this is relevant. i recently upped my data allowance from 100gb to unlimited. Its no longer needed so i would like to resume my 100gb data allowance and reduce my bill. i am told this is not allowed?

EE Website and App

I've been having issues with the website and app for months and I keep being told that it is being fixed and it isn't. I've been trying to gift data and just can't as I get an error message when I try and it says it will be fixed 'shortly' which is n...

EDUN by • Investigator
  • 327 Views
  • 5 replies
  • 0 Helpful

Data useage

Does anyone know how to see how much data they’ve used a month. I’ve unlimited data so it seems as though I cannot see my useage but I’d still like to know it. 

Data use

How much data have I got left on my account until next bundle 

19461 by • Visitor
  • 429 Views
  • 2 replies
  • 0 Helpful

Roblox games not loading on EE mobile data

Hi, I have a very odd situation which EE technical dont know how to fix, so I am wondering if anyone out there has any possible fix or reason what is happening. I recently switched from Plusnet to EE due to the formers upcoming closure. The switch se...

EE 5GEE IP address ranges

Hi,Is there any info available on what IP address ranges are allocated to data only sims in 5GEE routers?I need to connect to a secured environment, and as EE don't offer fixed IP's, the vendor will consider opening up the EE ranges.I'm currently on ...

sphudson by • Investigator
  • 548 Views
  • 4 replies
  • 0 Helpful
Top Helpful authors
More