Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 136120 Views
  • 49 replies
  • 20 Helpful

Slow Internet speeds

Hello my internet speed is so slow, I checked on speed test as well, my internet is so slow.what should I do?

Sherzad by Contributor
  • 83 Views
  • 1 replies
  • 0 Helpful

Why is mobile Internet poor

Not sure if in correct place or not, but wanting to know why mobile data is so slow. Constantly apps won't load pages (even social media apps can't be used properly) , can't browse Internet properly, can't use vpn when needed (even in emergency for w...

walkerx by Skilled Contributor
  • 146 Views
  • 6 replies
  • 0 Helpful

Data

I have unlimited mobile data but now they say I have run out till 9th may?

Gifting data

I am trying to use the EE App to gift data from one of my 2 unlimited data packages to my daughter, but it comes up with an error. I've tried the website, and again this shows an error. I've tried calling, but unable to speak to anyone.

CR15BRD by Explorer
  • 151 Views
  • 3 replies
  • 0 Helpful

Excessive data usage, not in line with phone

Hello,I've recently switched to EE and everything has been good so far, except from yesterday when I got an 80% warning for data. It was at this point I turned data off on my phone.This morning I got a message at 2am saying I had used 100% of my data...

Screenshot_20231215-141807.png Screenshot_20231215-142247.png
Hbege by Explorer
  • 658 Views
  • 5 replies
  • 2 Helpful