Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello I am currently on full fibre 900 and wish to downgrade to full fibre 150 as i am within my cooling off period , i spoke to EE agent yesterday (Date 10-4-24) this agent accepted my downgrade request and texted me a link for me to approve documen...
I am appaled at the service I have received from BT /EE. I am texting whilst on hold for the 3rd time today, incompetent guides drop the call when they look at the notes. weak people I moved house 9 weeks ago and although an existing BT /EE customer ...
I have been with EE broadband for 9 years found out when I movers into my new house neighbour has been using my broadband using the service without my knowledge since April 2023 / April 2024 only found out as lone test was carried out hard to prove ...
Anyone else experiencing this issue. Since the firmware update to r1.34.0-R-994210-PROD-83002 my hub keeps locking up with no WiFi or ethernet connections. Having to hard reboot the router to get any connections back.With the router you don't even ge...
Got a letter saying someone is moving in and if this isn’t the case to let them know by the 4th of April just got the letter today had no emails or anything in my EE home just wondering if this is probably a scam
Hi, I got a broadband connection a couple days ago from the store for £59.99 but the price on the website is a lot cheaper (£47.99) for the same product. I rang 150 but they insist that £59.99 is the best deal they have and they cannot see the prices...
Hi FolksCutover from Vermin Media to EE FTTP today.No changes to my internal systems have been made.heres a high level layout of the network under test:As depicted, I have given my firewall external interface a static IP of x.x.x.254 and in the EE ro...
I have recently moved from BT to EE for broadband and digital voice. Although EE sent me a new router and smart wifi devices, I have retained my original BT Advanced Digital Home Phones with Alexa. I've re-registered these phones to the new router, a...
I'm moving house and want to take my ee WiFi and same number how do I do this ?
HelloI have a FortiGate firewall supplied by my employer for home working, in December 2023 I had FTTP installed new and signed up to the 900Mbps package from EE as don't have faster than 1Gb ports on the firewall. I set up PPPOE using the bthomehub...
