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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8242 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18410 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35738 Views
  • 49 replies
  • 11 Helpful

Upgrade

I have had a sim contract for 6 months with EE and was told I could upgrade after 6 months. Yesterday I went onto my online account and upgraded but when iv checked my account this morning it no longer has the phone with the contract sim iv picked,  ...

Contract

Hi,I have taken EE contract of 2 years. Unfortunately, I don’t like to continue with the contractreason: There is no network at my work place, I have raised complaint as well. Customer care agent says connect to wifi calling service to get calls. is ...

Upgrade broken phone

Hi iv broke my phone... Tried to upgrade online but they want to verify me via text iv smashed the screen and i cant call nearest shop is 20 miles away any ideas hahaThanks

agavgo by • Investigator
  • 376 Views
  • 7 replies
  • 1 Helpful

How do i see the contract i started in March

How do i see the contract i started in March.Online told to go to a shop.Went to the shop. they cant find it . Manager and staff member looking sheepish and confused. Sorry we cant get it. Called a different shop.  You cant get it from a shop you hav...

Markybhoy75 by • Established Contributor
  • 843 Views
  • 21 replies
  • 0 Helpful
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