All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
Hi,I'm just checking the the Friends & Family lifetime discount still applies when upgrading. I worked for T-Mobile for many years and was given the discount which has carried across to the move to T-Mobile and reduced to 30% and is still on my accou...
I’m already a customer, but my main contract is with another provider which expires next March. Will I have to pay an upfront deposit and what is your cheapest deal please
I have the damage insurance on my galaxy z flip 4, lately I've noticed my handset getting extremely hot to the degree my apps close down and I'm unable open them how do I make a claim on my insurance as it is happening mors and more frequently?
My contract is due to expire on November 2024 , is there any possibility to upgrade my phone to 1 phone 15 and trade in my Iphone 14
HiI am unable to see how much my bill is due to account being suspended so made a payment that should roughly cover the amount and still suspended.I can’t use my phone to text or contact ee for a billing amount,can anyone advise me please. sarah
Overdue phone bill
I’ve finished paying off my 24 months contract but I’m going to keep my phone rather than upgrade. Will my bill decrease as I’ve now paid for the phone in full or do i need to call EE??
Hi, I have 2 contracts with EE. It says I can upgrade on both, I have managed to upgrade on my main number but when ever I try to use the app or website to browse upgrade options for my 2nd contract I keep encountering a 'somethings gone wrong' error...
I have ended my EE broadband so no longer have a direct debit set up, and never linked it to my online account. Now I need to pay my cancellation fee but cannot pay online and cannot find a company details listed to bank transfer the amount too. How ...
How daft is it that you can only remove paper billing by having to phone 150. Surely this is just a basic instruction. ?
