Post here to ask/answer questions around home broadband and landline
You may have heard in the News that TalkTalk has recently had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Brightbox router in case a similar attack is made agai...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HI all i am new here my service is due to go live tomorrow and i received my router but when opening the box i am missing RJ11 cable (grey cable) and mirco filter i have the red & yellow Ether cables thats it any advice
Hi everyone.I recently moved to EE from BT as part of a total move of mobiles from Vodafone, Broadband and Phone and TV from BT.I have Full Fibre, @ 900Mbp/s and three extenders. My first issue has been how slow the hub manager screen is to load fro...
So far this has been a major hassle.Mobile switch did not work until EE realised that the person taking the order had ordered a Data only SIM. Now fixed and working.Main residual issue is that EE apparently opened a new account for TV but retained th...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
I have recently got the EE hybrid connect with BT and it’s flashing red on the signal bars , I’ve been told multiple different things from it’s meant to flash red & that I need a sim for it and then that the sim is already in the box , I am just very...
Recently transferred from BT to EE for Broadband. Because of the possibility double billing from BT & EE, EE advised not to set up a DD with them until end of May. I have followed their instructions & in the last couple of days tried to set one up ...
I have 300 mbps ee fibre and get around 290 on 5ghz devices over wifi, but 2.4ghz is between 10 - 20mbps download with 60mbps upload. I have 2 pc, a samsung phone and smart plugs on the 2.4ghz. EE sent a new router, but still no change.Would adding a...
I have purchased the Orbi 973 system which is working well when hardwired to the EE Smarthub. However the wiring on the EE Smarthub restricts the wifi to 1gb (I have the 1.6gb EE ftp plan). Does anyone know how I can set up the Orbi system to rep...
I'm within my 14 day cancellation period and having taken out the Fibre 67 Essentials broadband plus Digital Home Phone I decided to cancel the Digital Home Phone part. EE cancelled the Digital Home Phone but switched my broadband to Essentials Fibr...
Hi, I have this hybrid 4G router that works well. When the 4G signal is weak, the on-board VDSL helps boost the speed. Now that I live in another country, the 4G part of the router works well with other ISP SIM cards, but the VDSL section is not work...
