Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,I switched from Virgin Media to EE landline and broadband in December but since then i can no longer receive incoming calls - states on a mobile that number is invalid. Called BT/EE several times. New phone purchased, 2 x engineers out and an ...
Having recently upgraded my old Broadband & home phone contract to the Fibre 67 package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...
Hi moving from BT to EE, I am out of contract with BT but still paying monthly for broadband and digital voice. Will these both be cancelled automatically by BT, or do I need to do something?
Hi All,After a nightmare experience moving my broadband from BT to EE I am still unable to link these accounts, any ideas how I do this, I have no broadband account number, even the contract emails doesn't include it, and trying to get a satisfactory...
hi, i can see some of the devices are connecting to 2.4GHz and some to 5.0GHz but on my wi-fi option, there’s only 1 and doesn’t specify 2.4 or 5.0 i need to use 2.4 connection to set up my air purifier… and not sure why my macbook is connected to 2....
Hey,I've noticed recently that during the day, and random occassions at night, my EE Broadband Router will cut out and go from a solid green light, to a flashing orange light before turning back to orange and then solid green. I am not sure what is c...
I just made payment and would like to confirm the transaction. Also balance if any
I have a new EE hub, when I attempt to go onto the Parental Controls its says that the settings were not moved from my old BT hub ???.The security settings were done on the BT web page not via the hub.Not really happy with this ??It is alo unable to ...
Hopefully they’ll fix the hub Wi-Fi maintenance while they’re in there … seems a common issue when the app tries to update the smart hub.. honestly get it right please!!!
