Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello,I just purchased a new package and got sent a link to create an EE ID under my package. I did this but then it wouldn't let me login to the account. I tried resetting the password and it said account didn't exist. I then went to create a new ac...
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
I am totally dissatisfied with my experience with ee. I have been with the service for many years with my phone and had no problems. I contacted ee to explore having a tablet, and the salesperson offered a fantastic deal. following negotiation, we ...
we just got ee wifi after being on bt for a few years and i had no prior issues, i had my tp link power line adapters connected to my router and my pc to give me internet and ever since we started with ee i haven’t been able to get wifi almost at all...
I am appaled at the service I have received from BT /EE. I am texting whilst on hold for the 3rd time today, incompetent guides drop the call when they look at the notes. weak people I moved house 9 weeks ago and although an existing BT /EE customer ...
I have been with EE broadband for 9 years found out when I movers into my new house neighbour has been using my broadband using the service without my knowledge since April 2023 / April 2024 only found out as lone test was carried out hard to prove ...
Anyone else experiencing this issue. Since the firmware update to r1.34.0-R-994210-PROD-83002 my hub keeps locking up with no WiFi or ethernet connections. Having to hard reboot the router to get any connections back.With the router you don't even ge...
Got a letter saying someone is moving in and if this isn’t the case to let them know by the 4th of April just got the letter today had no emails or anything in my EE home just wondering if this is probably a scam
Hi, I got a broadband connection a couple days ago from the store for £59.99 but the price on the website is a lot cheaper (£47.99) for the same product. I rang 150 but they insist that £59.99 is the best deal they have and they cannot see the prices...
Hi FolksCutover from Vermin Media to EE FTTP today.No changes to my internal systems have been made.heres a high level layout of the network under test:As depicted, I have given my firewall external interface a static IP of x.x.x.254 and in the EE ro...
