Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve finally made the switch from BT to EE after an endless battle due to my Halo, so could someone please tell what happens with the advance payment I’ve already made to BT. Because the EE switchover takes place by Midnight tomorrow.
Really fed up getting fobbed up and false promises of a fix date! Signed into new contract for broadband and landline in Oct 23 purely for parental controls and have never worked. Can't even access bills anymore. Keep getting promised dates but no lu...
I cannot receive incoming calls to my landline, although I can make outgoing calls, but only to other landline numbers NOT any mobile numbers. Calls can only be done from the phone plugged into the EE smart hub plus. If I try the phone plugged direc...
Hi. It's been over 3 months and the App doesn't allow me to set up or manage wifi controls. I just get this message saying "We can't load this information... Not your fault, it's ours. Try again or give it another go later". I've been trying again fo...
Just drifted over from the BT forums as I have taken the plunge to take up the offer on the "Full Fibre Busiest Home Bundle"Made a couple of posts on this forum and getting warnings already from other users saying "Stay away" and "Don't bother"I know...
We switched from Sky in January and needed a replacement smart hub in Feb(Openreach came, and told me to request a new hub), this was on 7th Feb.On the Monday afterwards we received a bag to return our old one -I have a ring doorbell video of my wif...
I am the same! Can’t check my bills, subscriptions or anything else because of this problem. It’s really getting a bit ridicules! I got told that I might need to give them several weeks and that it’s not their fault that it’s just an error. Which I...
Hi. I swapped from BT to EE for braodband and landline last week, this was motivated entirely by the ability to turn my children's wifi on and off. I also have two ee mobile contracts for myself and one daughter.The smart hub came, (New black hub wi...
My led status always shinning yellow light, cannot connect network
After a power cut the time on my EE digital home phone is incorrect and there doesn't seem to be a way og manually setting it. Any help appreciated
