Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello so the problem is that I made an order for broadband/landing (wifi) I am waiting from 9 of April and when I check the tracking order option it says that they will come on 13 of June I was just wondering if anyone else have been waiting for that...
Hionly view my mobile bills online but can’t view my broadband hub bill online? Kind regards paul
Our BT broadband & phone package needed to be renewed. We were happy with what we had and rather than go to a new provider & the bother of changing all our wifi details, wanted to stay with BT. Well they said they could do the same package but it wou...
Is it possible to have 2 pro boxes plus on mini box on at the same time?
Hello,Just asked to move my FTTP 900mb broadband from the BT to EE. I’m still in contract but BT/EE said this does not matter.The order was placed yesterday but has this message below. The MyBT app also sees the same order and says the same. Pendin...
Just moved to fibre broadband and landline, phone not ringing despite ringing at caller's end. Can still make calls, but not receive.
Hi GuysI have recently migrated over to the EE Broadband but kept all my existing BT equipment. My problem is I have 3 BT black discs and a BT Smart hub. Only 1 out of the 3 discs is working. I have tried all pairing methods but I can't get the bl...
Hi there, I’m Currently on BT Fibre 2 (6 months into 24 month contract) and not sure if switching to New EE Broadband is a option yet as I’m still very early in the contractshould I stick with BT or call to switch over/look at options? Don’t wanna be...
Hi, Anyone else experiencing same issue. When I log into MyBt... There's a button saying transfer to EE. When I click it authenticates my account.... Goes to EE... But then I get a sorry there has been an error message. Been like this for weeks. Have...
