Apple Devices

iPhone 15

Got a message this afternoon saying I can upgrade early with no early upgrade fee anyone elce  had this my upgrade isn’t due till dec 

Apple Upgrade Program - eSIM transfer/install

HiSo currently have EE eSIM on my 14 Pro Max (on Apple Upgrade Program), and have pre-ordered the 15 Pro Max for collection on 22nd and again on Apple Upgrade.What is the correct procedure for transferring my line over to the new phone? Especially ta...

Phone upgrade

Apple Watch Series 9 SS silver?

Cannot find any option for this colour on EE? It’s in the EE shop but not in the upgrade or new connection parts, any information or reasons why for this?Thanks in advance. R

Call charges from Apple Watch paired plans

Is anyone getting charged for calls when using cellular with an Apple Watch paired plan 30d? I have been getting charged recently - even though I have an unlimited plan on the same account.

In store preorder

Hi all, I have preordered an iPhone 15 Pro Max in store and was wondering if I would receive a text to confirm the device has been delivered to store. The rep in store mentioned something about receiving a message from DPD on Thursday to confirm the ...

My number won’t activate

 I dropped my phone a few days ago and now I have got a new phone but when I try to put the simcard in it tells me my number won’t activate. I can call people or use mobile data but I can use WhatsApp on Wi-Fi. I have tried contacting EE but I cant c...

Buy a new iPhone 15 have sim contract at this time

Can I purchase a new iPhone 16 from ee