Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51462 Views
  • 78 replies
  • 28 Helpful

Account

I've registered as a new customer but not got a phone. How can I do this?

Fold 3 faulty screen

My fold 3 screen has gone faulty after seven months. Ee won’t help and Samsung are also wriggling out of the warranty. I’m now stuck with a useless phone through no fault of my own and after over ten years loyalty to ee am thinking that loyalty has g...

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Bazza1306 by Established Contributor
  • 511 Views
  • 5 replies
  • 0 Helpful

Broken phone

Hi unfortunately my Samsung the phone is broken I have sent it back in I was just wondering if you’ve received it and if it’s repairable

sneddsss by Investigator
  • 278 Views
  • 1 replies
  • 0 Helpful

Resolved! Buying Samsung S23

My husband has a phone and SIM card through his business but wants to buy a new Samsung S23 Ultra but keep the same SIM card, is this possible please?

Liz19661 by Explorer
  • 378 Views
  • 5 replies
  • 0 Helpful

samsung a32

Hey so my Samsung A32 over the past 24hrs has completely died. It started with a reset loup and now it won't turn on at all. I have tried all i can think to do but no luck. And to top it off I cant seem to log into my ee account all I get is an error...