Mobile Data

EE TOPUP not working

I’ve just paid for £20 credit to TOPUP on my pay as you go plan and it’s been taken out of my bank account but not been put into credit. Never had this issue before. What do I do?

I need to talk to a Human

I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please. 

Need more mobile data

Contact without phone

Read moreRead moreNeed to upgrade to unlimited data for caravan but no option on app to switch from prepayment to sim only  Need to upgrade to unlimited data for caravan but no option on app to switch from prepayment to sim only 

Mobile data

Good morning EE,I just moved my phone no with EE and I keep calling the customer service because I have issue using my mobile data outside, WhatsApp is not working as before, I can not send voice messages, or pictures and receive them. Another app is...

Unaccetable 4g Speeds

Used to get 20/30 Mb download speed, but recenetly cant even get past 1/2 Mb. Have multple screenshots of speed tests and have spoke to EE. Get a text every day saying its been fixed but problem still remains.Completly unacceptable as cant even open ...

Restrictions

After several conversations today with EE and not getting anywhere, I asked to find out when my contract was up for renewal. I’d like to know why you have restricted my mbps speed to less than 10?!  I’m miles away working and now cannot even have a c...

Not being traffic managed, despite going over 600GB on my unlimited data plan?

Hi there,I have a mobile 5G unlimited data/max speeds plan for my phone. I use this as a hotspot to my PC/PS5 to download games etc. as it's much faster than my fixed line broadband connection in my home.I used up the 600GB cap (I know it's 'unlimite...

Missing data

Iv payed my bill and I seem to have no data even though I have paid the bill. Iv restarted my phone 4 times to make sure it wasn’t my phone messing around but I still have no data