If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I bought a SIM and topped it up with a subscription voucher, £15. I'm supposed to have unlimited calls and texts, but when I try I am told I do not have any credit which remains at £0. What am I supposed to do?
Hi I was out of England for about 1 year and I didn't use my SIM card and after I came back I saw that my SIM card was disconnected and I don't have an antenna and it can't be used What should I do now This number is important because I have account...
I topped my phone up online this morning had the confirmation email but when I have gone to choose my “pack” it’s saying I haven’t got any money on the account. I have text AL and current balance is £0, I have checked my bank and the money has left m...
I’m wondering I have a mobile phone on my ee account but I have broadband on another I want to link them together on 1 account but I can’t because when I try link mobile it says I can’t because I already have mobile on another account how can I link ...
HelloI am travelling to the USA next month and am trying to find out how much data will cost on my PAYG EE mobile. All I can find for data is that I must purchase a pack when I arrive but there is no price given. If it's going to be cheaper to use a ...
Hi,I'm new to ee. I purchased 2 pay as you go sim cards for myself and my daughter. I received the cards and activated them but the £15 subscription packages were never applied to either sim, I have been charged for them though. I paid for them on th...
I'm in the US, and my monthly contract phone has been cancelled by myself. Is there a way I can change over to PAYG for visits back to the UK keeping the same number?
I have pay as you go sim, how to activate roaming while travelling to Europe to france and italy specifically. Cant find how to topup, looking for any help around this
Hi, I'm new to EE and am getting very confused with the app and website. I've signed up to a Pay as you go SIM and transferred my number from my previous phone. I cannot access my voicemail as it says I don't have enough credit (even though I've just...
Hi, I got a new PAYG sim card today.So I put in to my phone, but there's no any balance. I've paid £29.99 for 125GB data and Unlimited call and text.They always said 'Your current balance as of today 23:37 is £0.00.' when I send 'BALANCE' to 150.I ne...
