If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hiyya, I’ve got a 10£ subscription pack active on my mobile and I’ve got a 15£ one just now, how can I can the 10£ pack and make the 15£ pack active
I have a new payg simi paid £30 for a pack that shows in my accountMy account shows zero credithow do I use my pack!!
I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...
How can I get a replacement sim but keep the same number for a stolen mobile phone?
ee have given me constant problems 1. when i had a promotional unlimited data add on it still used data from my pack allowance 2. when i tried to cancel my pack later on it took 6 weeks to get rid of it 3. i have an offer to get free data when i top ...
I have brought a pack but it’s saying not able to use it despite topping up and paying for it?
tried add-on 1Gb to 150. it tells me that the plan (3Gb) is not available. Cannot buy data via 150? Got 341 error. Crazy stuff going on.
Hi - I have a balance of £12.16 but am unable to make calls.The message I get is 'You don't have enough credit'!Any suggestions?
I have a payg wireless router and I cannot access my data usage or top up. I think ive run out of data but it's still on. How do I fix this so I can view my data usage and if required buy more. Thanks
Hi there,I paid for a top off to get one of the data packages for my SIM. It won’t work and it keeps showing an error.1. What’s the issue?2. If it’s inactive and I am unable to use this SIM / phone number, how do I request a refund?Many thanks!
