All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
Hi. Can you please help me , so my monthly payment was 16£ per month. last month took 21£ and now it’s taken 37£ . What’s the reason? I didn’t change anything? I even can’t change my plan because it’s not enough gb for one month. Thank you Kind ...
Been with EE for my last 3 phones(6 years), upgraded either directly with ee or through a third party website as new customer. Their network don’t seem to be on any comparison deal sites or third party sale sites any more. Went on to ee shop to upgra...
I just spoke with EE my contract finished 2 months ago and they still charging me . The lady she said I have to call up EE to cancel my contract and 30 days notice period ?! So why EE not send me reminder 14 days before my contract ends . Like this t...
I am writing with concern and frustration regarding the recent experience my vulnerable sister had at the EE store in Skipton. This incident not only highlights a disregard for EE's commitment to treating vulnerable customers fairly but also raises s...
I need to get in touch with ee collection team but o live chat. Please can any agent respond on here
Hey, I've had an e-mail from: superfast5gand4gdigita6739450905@truereligionoutlet.org.uk Which says I owe money. Here's the text: It appears that we haven't received the £68.07 payment to settle your last bill by the specified pay-by date. Unfortu...
I want to end my contract
My contract ended 3/12/23 still paying £73 for phone bill - what do I do to stop it ?
I have asked for change price plan for sim data only during 14 days cooling-off period. I was told change will occur in next month. But my sim stop working today and and on my ee a don't have any plan . I call ee and they said current contract has be...
