Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Почему интернет не работает?

Data Zapped, why?

Hi, i’ve had 5gb data plans on Sim only for many years now and usually use around 1-2 gb per month. Having had to transfer from Plusnet to EE (they all one now) I've been with EE for 19 days and now get a text to say all data used. I literally haven’...

App

EE Appwhy does the app not let me check my data. It is useless. Any ideas?

Resolved! Gifting data

How can I gift data? Both numbers are on the same plan. However, I cannot gift the data. I have 4GB of data going to waste every month.

Roaming abroad

I have the roaming pass for the month but when scrolling thru FB you don't get everything like things are greyed out or posts are just buffering so can't see what they are and also if commenting on a post you cant see other comments it's like they ar...

Cannot upgrade or change package

So I've recently joined EE and finding my data package isn't enough, so contacted EE and cannot upgrade till June 2023. Why is this when I'm on a Sim only deal?

Mobile Data not working

I have had no mobile data for two days now, tried all the fixes: aeroplane mode etc. status checker says problem fixed but still not data. Any idea what is going on?

Resolved! Data abroad worked until I used data up, not texting for data not working

In Singapore and my data ran out last night. I have a text message 'to buy an add-on reply to this text free with 150MBTDB'. But when I do I get 'we're sorry but there has been a technical error'. I have ROAM ANYWHERE activatedI've tried WORLD PASSP...

Data gifting

Trying to gift to my son, data but keep getting gifting failed and I have unlimited data … why is this happening?

My phone switches to 3G and 4G/5G.

Hello, My phone switches from 4G to 3G which causes my speed to slow down, and this happens randomly during the day. Then out of nowhere it jumps back to 4G VoLTE. I've just started having this problem and I'm unsure if this is to do with Android 13 ...

Mobile Data

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