Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 136021 Views
  • 49 replies
  • 20 Helpful

Resolved! Double Data not showing

Hi everyone, I was with Plusnet but moved back to BT. Also had a EE-Plusnet SIM and migrated to EE SIM pay monthly. Got notification of Double Data so texted 1122 'Double' nearly 2 months ago, now, data has reset to my normal allowance. Checked app a...

Resolved! Data limit

Please I want to increase my data bundle from 5GB to 25GB per month.

Emma2812 by Visitor
  • 317 Views
  • 1 replies
  • 1 Helpful

Speed cap 25mbs

New to EE and found out my speeds are capped , I have a SMARTY pay as your go SIM unlimited data  no capped speeds ,  and Giff Gaff no caps either ? I use a Pay as you go SIM in a dongle for  data only Are EE the only ones that cap speeds , and is th...

Rosse by Investigator
  • 377 Views
  • 1 replies
  • 1 Helpful

Data taken

I am a pay as you go customer using a samsung galaxy a52, on the 26th may my £20 30 gig data pack renewed but on the 29th of may I recieved a message from 150 saying that i had used 80% of my 30 gig pack that also includes a 2.9 gig free boost and a ...

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Data usage

For the last few days, I've been connected to WiFi with mobile data turned off. This should mean that my available mobile data should not change. However, the amount of available data keeps going down. As I say, mobile data is turned off. I did have ...

JeffRice by Investigator
  • 406 Views
  • 7 replies
  • 3 Helpful

Mobile data

So I bought the 25gb last months and if I change and buy 250mg will the data I have left roll over aswell  

Data

Hi could you tell me how much 7nlimited data on pay as you go is a month please

Pam48 by Explorer
  • 317 Views
  • 5 replies
  • 2 Helpful

Mobile Data not working on social media apps

i recently changed plan when i received a phonecall about the new pay as you go plan which is made to help improve your credit score, so you get the same plan but pay a bit extra on direct debit and i was happy to do so and change over. however, sinc...