Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I am having problems with internet access when not on wifi each time I try to search on google as soon as I select a page nothing happens but as soon as I reconnect back to wifi the pages appear any ideas? I have already checked parental controls and...
Does a TRAVEL PASS cover data, calls and texts while I am in South Africa?
I gifted 40GB to the others in on my account late this morning but it didn't seem to be credited there. The EE app says there is a problem checking how much data there is on the second SIM but show the main number as having been deducted 40GB. Unfort...
I am on an ultimate plan, is there still a fair usage policy in place to roam in France? If so what is the cap? Really keen to be able to access my full data limit!Thanks, Hannah
Received a text after approx 10 days that I had burned through 20GB of data over the Christmas period when I had hardly used my phone and anyway was connected to home super-fast Wi-Fi.EE have not been able to provide a specific breakdown of use other...
how do I stop recurring billing to my 4g data pack
I've not used Hotspot for a while, but it's sometimes essential so worrying that it's stopped working. Have tried all the usual fixes, on/off, bluetooth, complete reset of network settings, etc. Problem is that when I look in the iPhone settings, the...
How do I give data to my family on my bill
Hi how do i add data roaming form the Caribbean on a PAYG phone?
My data is not working and I can only use my apps when I am connected to wifi like my snapchat safari instagram etc.
