14-01-2023 05:34 PM
I gifted 40GB to the others in on my account late this morning but it didn't seem to be credited there. The EE app says there is a problem checking how much data there is on the second SIM but show the main number as having been deducted 40GB. Unfortunately I didn't check before deleting the SMS from EE at the time of gifting.
15-01-2023 09:01 AM
Hi @ExpatSusie.
Are you able to see the data allowance today?
If not, can you text AL to 150 on the number you want to check?
Jon
15-01-2023 09:31 AM
15-01-2023 10:26 AM
Thanks for letting us know you got it sorted, @ExpatSusie.