12-01-2023 09:05 PM
I am having problems with internet access when not on wifi each time I try to search on google as soon as I select a page nothing happens but as soon as I reconnect back to wifi the pages appear any ideas? I have already checked parental controls and its not that.
13-01-2023 08:14 AM
Hi @Abz35
Thanks for coming here.
Can you access apps using mobile data on the device?
Have you tried clearing the cache and cookies and opening a web browser again?
Leanne 🙂
13-01-2023 09:00 AM
No i cannot access any apps at all and yes I have cleared all cache and cookies that was my first point of call after reading through the endless amounts of the same problems on line.
13-01-2023 09:05 AM
Thanks for coming back to me @Abz35
Is this happening in all areas?
What device are you using?
Leanne.
13-01-2023 07:37 PM
I have the same problem with no internet since 12th this month... ( kings lynn norfolk)
14-01-2023 08:42 AM
15-01-2023 10:34 AM
15-01-2023 01:44 PM
15-01-2023 03:22 PM
15-01-2023 03:31 PM
Thanks for letting me know, @SharunasP