Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 134933 Views
  • 49 replies
  • 20 Helpful

Data Roaming - USA

Arrived today. Neither myself or my wife are getting the service we paid for. Data  roaming is on, but although we occasionally see AT&T in the top left hand corner, nothing is connecting. We have tried switching the phones on and off, switching data...

Mitch99 by • Explorer
  • 422 Views
  • 1 replies
  • 0 Helpful

Data usage allowance

Hi I renewed my plan in January and for february March and April my usage ran at between 1gb and 2gb of my 5gb allowance. In since 23rd april it is showing 9.5gb. How do I find out what is wrong

mc240 by • Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful

Application to Reduce Data Limit

Just asked EE Support if I could reduce my unlimited Data Limit that I never use to its full capacity in order to help reduce my monthly account costs.I was told that I would have to pay £548 upgrade fee before I could reduce my data limit. Why would...

Compbck by • Contributor
  • 316 Views
  • 1 replies
  • 1 Helpful

Resolved! 4G Tethering on EE Smart Hub

Due to issues from Openreach side moving my internet to my new property I only have my unlimited 4g data on mobile to gain access to the internet.  Is it possible to tether data from my phone, pixel 2xl running Android 11 on 4g, to an EE Smart hub, o...

Data

I’m in Spain & my data has run out

Kels24 by • Visitor
  • 251 Views
  • 1 replies
  • 1 Helpful

Resolved! Data transfer between EE data plans

Please can you advise how to transfer data between different no’s on my EE account? I have found the data area but not how to gift data? many thanks 

S122 by • Visitor
  • 749 Views
  • 5 replies
  • 2 Helpful

Resolved! Add data plan

I recently upgraded (but to a lower model which didn’t have enough storage to transfer from my old phone so decided to return the new phone). Before I realised this, it gave me the option to convert from Sim to eSim which I did. Obviously I now want ...

Top Helpful authors
More