Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40701 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 74080 Views
  • 7 replies
  • 12 Helpful

Ring doorbell

I have just upgraded to EE fibre and my Ring 3 plus doorbell won't connect to the new network. Has anyone had the same problem?

yt5754 by Investigator
  • 2005 Views
  • 12 replies
  • 3 Helpful

Resolved! New EE 1.6Gbps connection photo required plz

I currently have the standard BT fibre connection at my home and will be upgrading to the new 1.6Gbps service , does anyone have a photo of it installed so I can compare the size etc ?Thanks in advance

pyrotenax by Skilled Contributor
  • 268 Views
  • 7 replies
  • 5 Helpful

New Router Being Tested

I know EE is working on testing a new router with possible WIFI 7.  Is there anyway we can help test this?  I have the 1.6 gbps download, however the problem with the current router is that it only has 1gb ports on the back which is unfortunate as I ...

Help choosing a router

I've ordered the busiest home plan 2 weeks ago, just found out that the included router will not offer 1.6 speed through a wired connection, can someone help me choose a wireless router that outputs 2.5gbs Lan on at least one port?  I don't care that...

Resolved! NEED HOME BROADBAND ISP CONNETIION DETAILS

Hi,I had ee home broadand 1.6 gb installed and i need the broadband isp user/pass for pfsense firewall. I have phoned ee but they did not have a clue. According to google it should  be something liike surname123 and pass I have no idea. I no longer h...

Waiting for smart hub plus

I was recently about to end my broadband contact with BT and called them to advise I wouldn’t be renewing due to the price they proposed, the cancellation team persuaded me to move to EE full fibre 500 and told me this comes with a smart hub plus. Se...