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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8385 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18583 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 36028 Views
  • 49 replies
  • 11 Helpful

Resolved! Hi i was ordered samsung s23

Hi i was ordered samsung s23 I don't received any information about delivery. After I'm chat with EE now phone back to ee but why they changed my new contact when previous im was paying £18 aMonth  today I'm pay £31. And on chat told me everything wi...

Piotrek33 by • Investigator
  • 306 Views
  • 6 replies
  • 0 Helpful

Resolved! Wrong contract

I already have a sim only plan with EE so decided to upgrade my phone with them as well . I went with the Samsung s23 ultra and before I opened it I logged onto my account to check the contract . I have noticed they have given me the wrong contract t...

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