Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, We've just received a EE 5G smart hub and EE smart wifi disc. I've set the smart hub up with ease, however the wifi disc just has a solid red light. I've tried connecting via ethernet and WPS and have also tried the factory reset but to no avail....
i have not find my accut on EE
A fault on my broadband was found by EE earlier this week. The EE diagnostic bot texted to arrange an engineer to come to my place to fix it. The engineer is with Openreach. Neither EE or Openreach mentioned about the price of sending an engineer to ...
I called and got my payment date changed and it was confirmed to be taken on the 8th as that's when the money would be available, however they've taken the payment today and left my bank overdrawn and me unable to get food today. What am I supposed t...
Hello,Technical Wi-Fi question here.I'm using an EE Smart Router and on the control panel I'm only able to select between one of four 5GHz channels (36, 40, 44 and 48). I was looking for a channel bonding option to give myself a 40 MHz wide channel.I...
My home broadband contract expires on 31st March 2024. Do I have to give notice if I am not going to renew ?Or if I want to cancel before the contract expires how do I do it and do I get charged a penalty fee for cancelling early ?
Hi, I am currently experiencing disconnects through Wi-Fi and ethernet. I am also experiencing high ping spikes on Wi-Fi and ethernet, it's stable at 15-20ms for about 15-30 seconds then jumps from anywhere between 50ms - 150ms. This is happens on ev...
Hi there, I am a Virgin Media customer & currently am with them..I will not be leaving them, but I am interested in the "New EE" & Their broadband packages.I have a few simple questions, would love if anybody could answer them thanks!1. I do not have...
How can I find out/change what bandwidth my modem is using?
