Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've also just picked a sw10a from ebay and I can't get it to connect to my ee router via wireless or via cable, did you manage to get yours working?
I have just switched from BTEE to EE Broadband. Since the switch i can't change WiFi Controls in the EE App. I've had tried resetting, reinstalling and all the advice in other threads on here. Is there a step in the setup that's not worked correctly...
Is it possible to change router to a wifi 7 router
Without much research, I impulsively signed up for EE 1.6gbps broadband and it was installed on 1st Dec after 10 days of signing up. However, I was annoyed to find out that the Smart Hub Plus was inadequate with only gigabit LAN ports after several c...
Hi,I'm unable to access the WiFi Enhancer feature (either in the app or on the website) even though i have this included in my internet package (1gbps full fibre).I contacted support within the app in December and they claimed a fix was on the way, w...
I am also in the situation where I have returned equipment and keep getting an email saying if I don’t return equipment I will be charged. I returned it using Royal Mail. I have proof of postage and tracking number with proof that the equipment was d...
HiI have been trying to import contacts in vcard format into my hub. Apart from manually entering them in to the phones, this is the only way. However I get an error "invalid data CHOP3-903"I have checked the format by opening in a text editor and it...
Hello guys!I recently received a text message from EE saying I had a booked appointment in my local branch, however I did not book an appointment. Does anyone know what this could possibly mean?I’m not to sure if this is routine as my broadband is no...
Hi just got new broadband deal and hub. Was told it was £31.99 with free hub. Got charged £31.99 plus set up £31.99. I was told this was free as all I did was unplug the old hub and plugged the new one in. Can anyone enlightened me please. Thanks
What does it mean when broadband router flashes blue and how do you fix the problem?
