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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51692 Views
  • 78 replies
  • 28 Helpful

Phone broken when sent for repair

I've sent my Samsung s22 ultra off for repair today due to it not connecting to the WiFi correctly (constantly saying connected without internet).Gave it to a store worker at the ee shop who did the checks to see if it was damaged etc, and it was mar...

Fouskas93 by • Investigator
  • 481 Views
  • 4 replies
  • 0 Helpful

Upgrades

I have just upgraded to Samsung s22 I just hope it works as good as my old phone fingers crossed

Tiny4 by • Investigator
  • 328 Views
  • 5 replies
  • 0 Helpful

Upgrade

Why  can't I upgrade ? I did previously but would not give me the phones because I didn't have ID 

Sam2299 by • Contributor
  • 249 Views
  • 1 replies
  • 0 Helpful

Backing up a samsung Fold 4

Hi, I was wondering if someone can help.Sadly Ive dropped my phone and smashed the screen.I have a replacement coming tomorrow via DPD.How do i back up my phone and transfer everything to it tomorrow? I'm guesssing DPD arent going to wait till I do i...

Phone Turning Off

My Google Pixel will continuously turn itself off. Mostly when in my pocket. Works fine when turned back on. Any ideas?

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