09-12-2022 11:03 AM
Hi,
I was wondering if someone can help.
Sadly Ive dropped my phone and smashed the screen.
I have a replacement coming tomorrow via DPD.
How do i back up my phone and transfer everything to it tomorrow? I'm guesssing DPD arent going to wait till I do it there and then.
09-12-2022 01:42 PM
Good afternoon @mbeaumont77.
I am sorry to hear you've dropped your phone and it's now damaged.
You can back up your phone by going into your settings and selecting accounts.
Samsung provide the full steps HERE.
I hope this helps,
Katie 🙂