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Problem Tv and broadband

Mrabbnac
Explorer

Hi i just ordered Broadband x tv for 59 pounds which included with now tv and netflix and discovery, and after confirming i receive only notification for My direct debit payment info, 

so now i should receive welcome email too, and i think i should receive the netflix activation with discovery

but untill now i didnt receive any of them , any support tell me when i will receive them because i need them asap

3 REPLIES 3
DarrenDev
EE Employee

You only ordered 11 minutes before you posted ... give it a bit longer.  Whilst most orders are usually processed within 15-20 minutes, it can sometimes take a few hours (e.g. on days when football is on, and everyone is subscribing at the last minute).

thanks, but still the same no notification and no order updates

for now tv and netflix will i receive them before activing my broadband and tv, right?

and please do a check for my order and tell me why its delayed it been more than 30 minutes now 

Any updates about my order !?? still nothing received