If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I haven’t used use my sim since Oct 2023. I try to reactive the sim when I need to receive text message from HMRC. I topped up my sim but I can’t use the credit to buy any plan. How can I reactivate? Cheers
Hello,I have a problem with addons.I top up like always and want to buy unlimited 30 days again but can't do anything because of that "purchase error"I have subscription pack.Is there any other way to buy 30 unlimited days?
GreetingsI have been trying to activate the £1 Talk pack to 150, and it does not seem to work.I am not sure if this is relevant. I have been a customer since 2015. The £1 Talk pack is based on the EE plan price guide pdf file that I downloaded from t...
I’ve just returned from abroad from being away a few months , I’ve just put my SIM card in and topped up £10 and my phones not working. When I send a text too EE it says message failed and it won’t ring the number
I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...
Does anyone know what's happening to EE 150? its patchy at best! Sometimes you can get through, other times it doesn't even connect, or you just get cut off prior to the call being answered? Have tried all the EE fixes, no change, checked coverage, ...
Old payment card has expired and I want to add a new one
I have recently moved from a contract to pay as you go. The switch happened whilst I was abroad (still am) and I now cannot make a call, call 150, pick up voicemail etc as my phone seems barred. How do I release this asap?
Hi , been a customer for a long time. All of a sudden on my account I go to add on data and I am getting add on purchase error. I am on a pay as you go so I have got credit to buy one. I do live in the uk. Can anyone help thanks
