If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Why has money been taking from my account twice 15 pound this morning and then 13.50 not long ago when I only have this set up to take 13.50
I topped up £10 it got eaten up without my using the phone credit this message after the first top up on 23/ April “You now have £0.59. To check your allowances reply AL. When you want to top up go to ee.co.uk/myee or call 150”Second top up & 10/- t...
Tried to top up my PAYG credit but for some reason the app couldn't do it, said my account may have been compromised and asked me to change my password. As I still couldn't top up I phoned 150 as that was the alternative method mentioned in the text ...
One month ago, I bought an EE PAYG sim card. Today, I have received a text from 150 that said:IMPORTANT: you need £15.00 for your SIM Local Pack to start automatically. Please top up on ee.co.uk/myee. Until then standard rates apply: 40p/min & 20p/te...
HelloCan anyone confirm if the £5 Everything Pack is still available? I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...
I just got this message today"Hi, you still haven't made any chargeable call/text or used data since we last got in touch, so your number will be disconnected within the next 24 hours."Is still possible to avoid my number to get disconnected even if ...
I would like to contact with EE but using live chat. I cannot find live chat neither using website or mobile app.What did happen with live chat?
Hi, I am planning to go to New York soon and want to order Uber and use WhatsApp, what pack do I need to do ? I tried looking at website but found it difficult to find the information I needThanks
I out £20 credit on my account, and without anything seeming to happen or my agreeing to buy anything, it has gone down to £19.60. Why would that be?
