Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Unable to make calls

I am visiting Oman. I have done everything suggested, set my phone and account right, paid for additional add on's and been notified I can make calls etc by EE but nothing, Apart from from call 150. I cannot because I cannot make any fu*(ing calls!Ad...

EE blocking Amazon Verification Codes

I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...

Hejj

Hi I'm need active may pictures on message,if I'm sending is not send is not activ on de network how to du

Error code o

Hi i need help my phone keeps saying error code o When trying to text message can anyone help

No calls

I am currently on holiday in Mexico we arrived Sunday and I have not received no phone calls or messages I am a self employed hairdresser and worried that I am loosing business. I have text my daughter and watts ap my son but nothing else any suggest...

Re: Charges for texts with emoji’s, photos on EE essentials?

Been sending sms messages adding emoji to them.. Been charged 83p for each emoji. Is this right. No other network charges for emoji via sms

Resolved! Suddenly charged for photo texts?

Edit to clarify: this is on an Android phone to an android phone through the standard messaging text app. Between Dec 2023 and March 2024 I was texting a friend with pictures and emojis, because after the first picture it didn't add a cost to my bill...

Companies no longer want to talk to you without making it HARD

I want to TALK to someone on the TELEPHONE, can anyone tell me if this is possible, without having to jump through many unnecessary hoops?I have a question that could be asked / answered in seconds.

Resolved! EE has let us down badly

On around the 8th of April while in Portugal, I suddenly got a message "NO SIM CARD" on my android phone.Managed to speak to customer service on my wife's phone who determined it was defunct and agreed to send me a new one to my home address in UK - ...

Business Caller ID - mobile

I’m trying to understand Business Caller ID, which I’ve apparently been enrolled into. Is this really as simple as an automated directory look up or are there some security features built in?If a fraudster is spoofing a number, will Business Caller ...